We calculate Standard Packing and Shipping by the total weight of your purchases (including packing), additional items normally increase shipping charges by a small amount depending on the total weight.
To check shipping charges add items to the basket and click view basket. This will display the order price and shipping. You can select the shipping method depending on the destination.
Note: First Class Post and Standard Airmail is usually reliable but is not tracked, please select International Signed For or Recorded/Special Delivery for tracking. DHL shipping is tracked and normally the fastest delivery method.
All DHL orders need a telephone number, if you supply a mobile number DHL will normally send shipping updates by SMS.
International Orders and Customs Charges
We show the price paid for insurance purposes on the Customs Declaration unless you advise us otherwise with a note at checkout (e.g. trade price required). International orders may be subject to customs charges.
Shipment of Batteries
Shipping regulations for lithium batteries prevent us from sending batteries only. For UK orders we can supply batteries with related items.
We are unable to ship batteries by Airmail.
Stock Availability and Order Processing
We aim to ship orders the same or next working day after payment is received. The website will send a shipping notification within 24hrs of dispatch.
The shopping cart should not normally allow you to order items that are not available, however, occasionally a series of rapid sales are not automatically updated in availability, should this happen we will e-mail you to advise the expected shipping date and offer a refund if the date is not acceptable. If the item is no longer available, we cancel the order and refund the payment made.
If an item is showing as out of stock we will normally automatically re-order and update the website when it becomes available, please e-mail to check availability.
A limited number of items are built to order, for these items the product page will show "Available to ship in XX days".